Shipping & Return
Shipping & Return
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Shipping & Returns
- We offer free shipping to PAN India.
- In metropolitan cities: Orders are delivered within 72 working hours after dispatch.
- Other parts of India: Orders are delivered within 5-7 days.
- Prepaid orders get shipped faster.
- We provide a 7-day easy return policy in case, a customer receives a damaged or wrong product.
- Customers need to share the unboxing video and photos (of the complete product & damaged parts) on whatsapp - 9560904863 to raise the return request.
- No requests would be entertained without the original video and photos of the product under question.
Your Questions Answered
What are the payment modes available on your website?
We accept payments online through Net banking, Google Pay, PhonePay, PayTM, UPI, Credit Cards, and Debit Cards. You can also pay cash on delivery.
Is Cash On Delivery Available?
Yes, we offer Cash On Delivery on all our products. However, we may call and ask for a booking amount in case you don't mention the proper address details.
Can I return a product purchased from The Wallet Store?
Yes, we ensure a 7-day easy return policy. It means customers can raise a return request within 7 days of receiving the product from our logistics partner. To validate the reason for the return, you need to share the following:
- High-resolution and bright images of the damaged product including the entire product and the damaged part.
- Unboxing video of the product
Can I cancel an order placed on The Wallet Store?
Yes, you can cancel an order before the order confirmation. Whenever you place an order we call you to confirm your personalization details. If you want you can cancel the order, cancel it at that time.
In how many days will I receive my order?
The delivery time varies according to product & place. Like most of our products get shipped within 24-48 hours and in metro cities, delivered within 72 hours after shipping. In the rest of India, it can take 5-7 days for delivery.
Can I get faster delivery?
To receive an order faster we would suggest you make an online payment (prepaid order) as prepaid orders are dispatched within 24 hours.